20 June 2010
An online store ripped me off. How can I get my money back?
Posted by admin under: Small Business .
I purchased a tshirt from an online retailer. They billed my card, but never shipped my item and won’t respond to my emails. What sort of steps can I take to get my money back or at least report them as a disreputable store? Thanks!
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4 Comments so far...
Jason Says:
23 June 2010 at 11:32 am.
Contact your credit card company and dispute the charge.
Jen Says:
26 June 2010 at 1:26 pm.
Contact your credit card company and dispute the charges with the same information you just provided here.
Your credit card company will then contact the seller to get you either a refund or the product. You will not be held liable for the charges until the claim is settled.
Good Luck
j Says:
27 June 2010 at 5:01 pm.
Two ways: First contact your credit card company and dispute the charges. Then, call the Better Business Bureau and report the company.
Ashley Z Says:
30 June 2010 at 3:33 pm.
Better Business Bureau and/or contact your bank or credit card holder and ask what steps can be taken. Usually, they will send you a form to fill out and then you send it back with all your information and they should reimburse you.